![]() If you're connecting your UAD device(s) to your computer for the first time and see the "No Devices Found" text, first check to make sure that your computer is compatible with the UAD device(s) that you're using. First generation (silver) Apollo models are supported with Big Sur when connected via a Thunderbolt Option Card. Note: FireWire connections for UA devices are incompatible with macOS Big Sur and higher. Then, under the macOS heading in that article, click a link to the individual compatibility article for your specific version of macOS. ![]() To get the detailed configuration instructions for your Mac, first visit the Latest OS compatibility article. If these steps are not done, UAD devices are not recognized. MacOS requires manual configuration steps to enable UAD software. Visit the Driver Not Installed Correctly on macOS Big Sur article for more information. Note: On macOS 11 Big Sur, if the Allow button is unavailable or does not load the UAD driver when clicked (causing red Driver Not Installed Correctly text to appear in the UAD Meter app window), you might need a newer UAD or Big Sur version. If the issue persists, the troubleshooting suggestions below can help you get up and running with your UAD device(s). First check that your device(s) are fully connected and powered on. ![]() If the UAD Meter displays Connect UA Device or No Devices Found, a UAD or Apollo device is not connected or available. ![]()
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