If you find a link that does not work, please try searching for the document using the document title. If the issue is still not resolved, contact the FDA's Office of the Ombudsman at:Įmail: Web links (URLs) embedded within guidance documents may have changed since the document was published. Only if you received the program on CD would you have a number if you have a CD your Customer Number looks like this: FDM-12 (Mac) or FDW-12 (Windows). FD4: You may or may not have a Customer Number. If the issue is not resolved, contact the next highest supervisor or the Center's Ombudsman. OR open the program and go to Help > Technical Support (Windows) or Apple menu > About Final Draft > Support (Mac). If you believe an FDA employee is not following FDA's Good Guidance Practice regulations (21 CFR 10.115), you should contact the employee's supervisor in the issuing office or Center. You can use an alternative approach if the approach satisfies the requirements of the applicable statutes and regulations. They do not create or confer any rights for or on any person and do not operate to bind FDA or the public. Guidance documents represent FDA's current thinking on a topic.
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